Chantal Berthiaume

Chantal Berthiaume

Job Title: Director, Commercial Analytics & Customer insight

Company: Air Canada

Chantal Berthiaume, Director of Commercial Analytics & Customer insight at Air Canada, takes a customer centric approach to develop data-driven strategies, analytic processes and systems that transform data into commercial insights. Chantal champions performance measurement-based approaches that support the efforts and decision making of not only Air Canada marketing, but also other commercial branches.