Doug Hague

Doug Hague

Job Title: Executive Vice President, Chief Analytics Officer

Company: Bank of America Merchant Services

Doug Hague is the Executive Vice President, Chief Analytics Officer for Bank of America Merchant Services. He is responsible for influencing business and portfolio strategies through data research and analysis. His team visualizes information and executes appropriate analytics that lead to operational improvements. In addition, Doug manages the company’s data to ensure quality and consistency that improve sales performance, customer profitability, and influences the strategic direction.

Prior to his current role, Doug spent eight years at Bank of America Corp leading various analytical teams and running a campus program that hired and developed quantitative leaders for the bank.

Doug is also a co-founder and board member of the Analytics & Big Data Society in Charlotte, a non-profit company whose vision is to foster the local area as an analytics hub.

Doug has 19 years of experience across aerospace, telecom, and financial industries where he has led teams focused on research, design, manufacturing, strategy, and information management. He holds a BS degree in Engineering Physics from the University of Tulsa, MS and PhD degrees in Materials Science & Engineering from Penn State University, and an MS degree in System Design & Management from the Massachusetts Institute of Technology. Doug has published 18 articles in academic and professional journals and is a regular guest lecturer. He has also been granted four United States patents.

Speaking at the following:

2.00pm - 2.45pm
Discussion Group 1C: Creating an architecture for analytics

Discussing the ecosystem of data warehouses/lakes/the cloud, what is needed to build and effective analytics environment. Examining the benefits and pit falls of each approach. Discussing what is needed in this new world of analytics, with ever growing data sets, fringe data, upgraded tools and processes and security threats, how do you build the right… Read more.

8.45am - 9.00am
9.00am - 9.30am
Keynote Presentation: Making analytics actionable and driving value for your business

Understanding how advanced data analytics can be utilized to tackle business challenges and produce tangible outcomes. How can we empower non-technical analysts to use analytical tools and make better informed judgments? Can democratizing data help to break down siloes and lead to a greater data-driven culture?